Data Security

Abc 9 Privacy Policy — How we protect your personal information

Every piece of information you share with abc 9 is held in trust. This page clearly explains what data is collected, how it is used, and what rights you have.

Updated: January 2026
Language: Bengali
SSL 256-bit secured
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Your data is never sold
abc 9 never sells your personal data to third parties. Your information is used solely to deliver our services.
Bank-Grade Encryption
All data is protected with 256-bit SSL encryption. Hackers and third parties have absolutely no way to access your information.
You Are in Control
You may request to view, correct, or delete your personal data at any time.
Minimal Data Collection
abc 9 only collects information that is strictly necessary. We do not request data beyond what is needed.

Our Commitment: Your privacy is our top priority at abc 9. This document has been written transparently so you understand exactly how your data is handled.

1Introduction

This Privacy Policy describes our practices and commitments regarding the personal data of users of the abc 9 platform (abc9.wine). abc 9 is an internationally licensed online gaming platform serving users in Bangladesh.

We believe your personal information belongs to you. By registering or using abc 9, you agree to this Privacy Policy — please take a moment to read it carefully.

If you have any concerns or questions about this policy, reach out to the abc 9 support team — we're ready to help.

2What information we collect

Abc 9 only collects information that is necessary. Below is a breakdown of the data collected, organized into three categories:

A) Information Collected at Registration

  • Full name (as per national ID card)
  • Date of birth (for age verification)
  • Mobile number (for communication and transactions)
  • Email address (for security notifications)
  • Residential address (for KYC verification)

B) Information required for KYC verification

  • Photos of national ID card (front and back)
  • Selfie (with NID)
  • Proof of mobile banking account ownership

C) Automatically Collected Information

  • IP address (for security monitoring)
  • Browser & Device Type
  • Platform Activity Logs (gaming history, transactions)
  • Cookies & Session Data
Data Type Why It's Collected Retention period
Identity Document InformationKYC, age verificationFor the duration of active account + 5 years
Transaction RecordsRecord-keeping and dispute resolution7 Years
Gaming historyFairness verification, support3 years
Contact InformationNotifications, support2 years after account closure
Cookie DataSession management30–365 days
3Purpose of Data Use

Abc 9 uses the data it collects solely for the purposes listed below — it is never used for anything beyond these:

  • Creating and managing your account and ensuring its security.
  • To complete the KYC and age verification process.
  • Processing deposits, withdrawals, and other financial transactions.
  • To provide customer support and technical assistance.
  • Detecting fraud, money laundering, and security threats.
  • To meet legal and regulatory compliance obligations.
  • With user consent, to inform you of relevant offers and bonuses.
  • To improve platform performance and enhance the user experience.

abc 9 never sells your data to advertisers. If you'd prefer not to receive promotional messages, you can opt out from your profile settings.

4Data Retention & Security Practices

Abc 9 uses the highest-grade technical measures to protect your data. Our security infrastructure is continuously updated and regularly audited by independent third parties.

  • TLS/SSL encryption: All data transfers are secured with 256-bit encryption.
  • Server Security: Data is stored on internationally certified secure servers that undergo regular audits.
  • Two-factor authentication (2FA): OTP verification is required for logins and large transactions.
  • Access controls: Only authorized personnel can access specific data.
  • Data minimisation policy: Data is securely deleted once it is no longer needed.
  • Regular security audits: Penetration testing and vulnerability assessments every quarter.

Never share your account password or OTP with anyone. abc 9 support will never ask for your password or OTP.

5Sharing Data with Third Parties

Abc 9 may share data with third parties only in the limited circumstances listed below, and only to the extent necessary:

  • Payment Provider: bKash, Nagad, Rocket — only the minimum information required to verify transactions.
  • KYC Partner: To complete the identity verification process.
  • Game Provider: For running gameplay only (session ID only — not your name or identity).
  • Legal authorities: When required by court order or government directive.
  • Fraud Prevention Services: To verify suspicious transactions.

In all such cases, a Non-Disclosure Agreement (NDA) is signed with the third party, and they are prohibited from using the information received for any other purpose.

6Cookie Policy

Abc 9 uses cookies on its website to enhance your browsing experience and maintain secure sessions. Cookies are small data files stored in your browser.

Cookie Type Purpose Duration
Essential CookiesLogin session, securityUntil End of Session
Functional CookiesLanguage preferences, saved settings30 Days
Analytics CookiesUsed for Platform Improvement365 days
Security CookiesUnusual Activity Detection7 days

You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect how the platform functions.

7Your Rights

As an abc 9 user, you have the following rights over your personal data:

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Right to Access
You may request to see what information we have collected about you at any time.
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Right to rectification
You may submit a request through Support to correct any inaccurate or outdated information.
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Right to Erasure
After account closure, you may request deletion of your data beyond what is required to be retained for legal obligations.
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Right to object to processing
You may object to the processing of your data for marketing or non-essential purposes.
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Right to Portability
You may request a copy of the data we hold about you.
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Right to Restriction
Request to temporarily restrict the processing of your data under special circumstances.

To exercise any of these rights, email us at support@abc9.wine or reach out via live chat. abc 9 will typically respond within 30 business days.

8Children's & minors' privacy

Abc 9 is strictly for adults (18+). We do not knowingly collect or store personal data from anyone under the age of 18.

If it is found that a minor is using our platform or that we hold their data, the account will be suspended immediately and all associated data will be securely deleted.

If you become aware that a minor is using your account, contact Support immediately and change your password.

9Changes to the Privacy Policy

Abc 9 may update this Privacy Policy as needed. For significant changes, you will be notified via your registered email or SMS. The date of the most recent update will always be shown at the top of this page under the "Last Updated" section.

Continued use of abc 9 after any changes have been made will be taken as your acceptance of the updated policy. We recommend visiting this page from time to time to stay informed.

10Contact & Complaints

For any privacy-related questions, complaints, or to exercise your rights, please contact us:

  • Email: support@abc9.wine (Subject line: "Privacy Inquiry")
  • Live Chat: available 24/7 on the abc 9 platform
  • Language: Support is available in both Bengali and English
  • Response time: typically within 24–48 hours

Your Data, Your Control

The measures in place to protect your privacy on abc 9

Encrypted Storage
All your data is stored encrypted to the highest industry standards. No unauthorized party can access or read it.
Real-Time Monitoring
The abc 9 security team monitors for unusual activity around the clock. If a suspicious login is detected, you will be notified immediately.
Data Deletion Feature
After account closure, you may request the deletion of all data beyond legal retention requirements. The process is completed within 30 days.

General enquiries

Yes, abc 9 offers several responsible gaming tools. You can set your own daily, weekly, or monthly limits on deposits and bets — once a limit is reached, no further bets can be placed for that period. There is also a cooling-off option that lets you take a break from gaming for a set period of time. In addition, a self-exclusion feature is available, allowing you to block your account for a specified duration. For full details on these features, Responsible Gaming available on the page.

The minimum deposit on abc 9 is ৳200. Whether it's your first deposit or any subsequent one, you'll need to add at least BDT 200. Deposits can be made via bKash, Nagad, or Rocket and typically reflect in your account within minutes. If you'd like to claim a welcome bonus, the required deposit amount may be higher depending on the bonus terms — Rewards on the page.
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Start Gaming in a Safe Environment

Your personal data and funds are fully secure at abc 9. Register today and play with confidence on a platform you can trust.

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